Board of Directors

Andrew Goodsell, Chairman

Skills, competencies and experience: Andrew joined Saga in 1992 as Business Development Manager, Saga Services. He became Saga Group Business Development Director in 1995, Chief Executive of Saga Services and Saga Investment Direct in 1999, Deputy Group Chief Executive in 2001 and Chief Executive and Chairman in 2004. He has led two management buyouts at Saga. The second, in 2007, brought together Saga and the AA under the holding company Acromas Holdings. Andrew was Executive Chairman of the AA from 2007 until Acromas Holdings sold it in 2014; and Executive Chairman of Saga from 2007 until he became Non-Executive Chairman on 1 July 2015. Andrew has an established track record of driving growth in the companies he has led. His in-depth knowledge of Saga and his well-established relationship with Saga’s regulators are invaluable to the Group. Other roles: Andrew is also Chairman of Age UK’s Fundraising and Development Board. Committee membership: Nomination.

Lance Batchelor, Group Chief Executive Officer

Skills, competencies and experience: Lance joined Saga as Group Chief Executive Officer in March 2014. Prior to that he was CEO of Domino’s Pizza Group plc from 2011-2014 and CEO of Tesco Mobile from 2008-2011. His earlier experience includes senior marketing roles at Procter & Gamble, Amazon.com and Vodafone. Lance’s first career was as a Royal Navy submarine officer. He holds an MBA from Harvard Business School. Lance has worked in consumer-facing businesses and brand-centric roles throughout his career, focusing on creating products that are tailored to the customer. Lance also has a wealth of senior operational experience in listed companies which he brings to his role at Saga. Other roles: Lance is a Trustee of the National Gallery and White Ensign Association. He is also a Vice Patron for the Royal Navy & Royal Marines Charity. Committee membership: Executive.

Jonathan Hill, Group Chief Financial Officer

Skills, competencies and experience: Jonathan joined Saga in April 2015 from Bovis Homes Group plc where he was Group Finance Director. Prior to that, he held various senior roles within TUI Travel and Centrica. Jonathan qualified as a Chartered Accountant at Price Waterhouse in London. Jonathan has experience in strategic planning and development, and delivery of large corporate projects. He brings this and a wealth of senior financial operational and listed company experience to his role at Saga. Committee membership: Executive.

Ray King, Independent Non-Executive Director

Skills, competencies and experience: Ray joined the Company in May 2014, on listing. Previously, Ray was Chief Executive of Bupa from 2008-2012, after serving as Group Finance Director from 2001-2008. Before Bupa, Ray was a Non-Executive Director of Friends Provident plc, Deputy Chief Executive of Parity Group plc, Director of Group Finance and Control at Diageo plc and Group Finance Director of Southern Water plc. In 2015, Ray resigned as a Reporting Panel Member of the Competition and Markets Authority and as a Non-Executive Director of Infinis Energy Plc. Ray’s financial experience, his detailed knowledge of regulatory and compliance requirements and experience of running a business similar to Saga, and his Non-Executive Director experiences (including that of chairing audit committees), are all immensely helpful to the Board. Other roles: Ray is currently Chairman of Rothesay Holdco UK Ltd and of its regulated subsidiary, Rothesay Life plc. He is also a Non-Executive Director of the Financial Reporting Council where he is a member of the Codes and Standards Committee and chairs the Audit and Assurance Council. Committee membership: Audit (Chair), Nomination, Remuneration and Risk.

Bridget McIntyre, Independent Non-Executive Director

Skills, competencies and experience: Bridget joined the Board in January 2016. Bridget was previously Chief Executive of the RSA UK business and a Director of RSA Insurance Group plc having held senior roles at Aviva (and pre-merger Norwich Union). Bridget is an associate with the Chartered Institute of Management Accountants. In addition to her extensive insurance experience, Bridget has a strong understanding of how retail businesses work and a track record in improving business performance. She also brings considerable general and financial management experience to the Board. Bridget was recently appointed Senior Independent Director of Saga Services Limited. Other roles: Bridget is currently a Non-Executive Director and Chair of the Audit Committee of Adnams plc, Director of Jarrold & Sons Limited and is founder of her own social enterprise organisation ‘Dream On’, a Suffolk-based community interest company focused on improving the lives of women. She is also a Trustee of The Health Foundation, where she chairs the Audit and Risk Committee, and a Trustee of The Blossom Charity. Committee membership: Audit, Nomination, Remuneration and Risk.

Orna NiChionna, Senior Independent Non-Executive Director

Skills, competencies and experience: Orna joined the Company in May 2014, on listing. Previously, Orna was Senior Independent Non-Executive Director of HMV plc, Northern Foods plc and Bupa and a Non-Executive Director of the Bank of Ireland UK Holdings plc and Bristol & West plc. She was a former Partner at McKinsey & Company, where her client portfolio included many consumer facing clients. Orna has significant experience in strategy and new concept development and launch, business turnaround, logistics redesign and supply change management. She brings these skills to the Board along with her considerable experience in other Non-Executive Director roles. Other roles: Orna is currently Senior Independent Non-Executive Director and Chair of the remuneration committee of Royal Mail plc. Orna is also currently the Deputy Chair of the National Trust, Trustee of Sir John Soane's Museum and chair of client service at Eden McCallum. Committee membership: Risk (Chair), Nomination (Chair), Audit, and Remuneration.

Gareth Williams, Independent Non-Executive Director

Skills, competencies and experience: Gareth joined the Company in May 2014, on listing. Previously, Gareth was Human Resources Director of Diageo plc (where he also had oversight responsibility for corporate relations) and held a series of key positions in human resources at Grand Metropolitan plc. Gareth’s contributions to the Board are on all aspects of human resources and people strategy and this, combined with his experience of working at Director level in a consumer facing organisation and his knowledge of corporate relations, management development and resourcing, brings a unique perspective to discussions to the Board and its Committees. Other roles: Gareth is currently Chairman of YSC Limited and a Non–Executive Director of WNS (Holdings) Limited. Committee membership: Remuneration (Chair), Audit, Nomination and Risk.